Information questions
Frequently Asked Questions
Will I receive the same product that I see in the picture?
Yes, you can expect to receive a product that closely matches the one shown in the picture.
Where can I view my sales receipt?
If you make a purchase online and check out as a guest, you can check your order status to find your receipt. You’ll need to provide your order number, last name and phone number.
How can I return an item?
To return an item, you'll generally need to follow the seller's return policy, which often involves initiating a return request online, providing the item (and sometimes the receipt or original packaging), and potentially paying for return shipping.
Will you restock items indicated as “out of stock?”
Items indicated as out of stock may or may not be restocked. Contact us to findout if there will be a possible restock soon to join the waitlist.
How do I get free shipping?
We offer free shipping on all orders, with no conditions attached.